About us 2017-09-18T14:57:15+00:00

Satisfied customers represent tomorrow’s turnover

Cars are becoming increasingly more durable and require less maintenance. In this process, it is important to satisfy customers, make services transparent and turn created demands into a fulfillment of demands.

Your success lies in the hands of your service team. For this reason, we will make you ready for the digital world of service. API after sales solutions are easy to handle and will effect in positive results after only a short training.

Car repair shops with API systems are in awe of how professionally and transparently demands are determined and illustrated. Customers always remain in control of the situation and can decide whether a fault needs to be rectified immediately or at a later point in time.

Customers much appreciate this level of transparency. Informed customers are more likely to place orders. If necessary, send the demand analysis including photographs to customers by email before calling them. And even if customers opt for not having everything rectified at once, you can visualize demands again the next time.

Customer Satisfaction generates profits

API systems increase satisfaction and hence also boost turnover. Most people are willing to pay for their demands if they were objectively determined and presented to them in simple terms. This creates trust and trust creates turnover.

You won’t even lose out on potential turnover with API systems. The small spots of rust we identified today, which the customer is not willing to take care of immediately, will reappear on your screen next time the customer calls in. And the tires that were still within the legal limit this time will pop up again at the click of a button. As a result, you are building up a database with the demands and turnover of tomorrow.

Our business model is simple: you pay a low, monthly fee depending on your usage of our different modules. In turn, we provide you with the following:

  • Cutting edge technology that will win over and satisfy your customers
  • Analysis options to enhance your service team
  • Technology that will bring you up to speed with regard to digitalization
  • Our satisfaction guarantee

OUR PHILOSOPHY:

SUCCESSFUL AS A TEAM.

The APi-Group is digitalizing the automotive service with innovative and marketable products.
By utilizing various skills and competencies, a pace striving for results and a culture driven by service and reliability the APi-Group becomes the desired partner pf its customers and will achieve sustainable growth. As employer we are reliable and attractive because we are offering challenging jobs for engaged personnel.

JOB VACANCIES

CUSTOMIZED SYSTEMS FOR YOUR CAR BUSINESS

Digital Active Reception

  • All functions for a fully transparent vehicle analysis
  • Detailed documentation of the vehicle condition
  • Results are illustrated to customers in simple terms
  • Ideal scheduling of car repair shop capacities
  • Detailed evaluation and configuration options
  • Upcoming and current repair and maintenance information at a glance
  • Transfers appointments, customer, vehicle, and order information from your car repair shop scheduling system
  • Communicates with a host of third-party car repair shop equipment
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Chassis Alignment Measurement

  • Fully automated, noncontact chassis measurement in five minutes
  • Vehicle can be adjusted directly on the R 3000 lift
  • No tooling times required
  • Automatic wheel runout compensation
  • Customer presentation in simple terms and sales support for complex diagnostic results
  • Multifold evaluation and configuration options
  • Current and future demand information at a glance
  • Can be enhanced by several additional modules
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Tread Depth Measurement

  • Measures tread depth
  • license plate recognition
  • Linked to R 1000/R 2000/R 3000
  • Compatible with ASA
  • Data provided by web-service
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THE API GROUP IN EUROPE