Content: digital reception robot

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API's DIGITAL RECEPTION ROBOT - A NEW DIMENSION OF CUSTOMER SATISFACTION

The APi digital reception robot consists of a car lift, touchless measuring systems for wheel alignment and tires, as well as a mobile digital car reception all in one. In just a few minutes, you obtain an extensive overview of current and future repair demands.

Multiple analysis and configuration options will help you illustrate your analysis results to your customers in simple terms and make internal analyses.

Your analysis results enable you to organize specific customer-friendly sales and marketing activities. Thus, your investment becomes rapidly self-funding or, depending on the frequency of use, even yields attractive additional revenue.

Your customers will remember the touchless and fully automated wheel alignment check, and your active reception bay will become the place
where you efficiently render and sell your services.

Meet the APi digital reception robot by a simple click on the green links:

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QUICK & INTUITIVE HANDLING

INTUITIVE HANDLING AND TOUCHLESS MEASUREMENT IN ORDER TO REDUCE ERRORS TO A MINIMUM

  • The clear and comfortable software guides the user through the entire measurement procedure
  • Import of your customers' vehicles in order to simplify the selection
  • No application of targets or clamps: no scratches - no wrong positioning
  • Automatic start of the measurement at a simple touch of a button
  • Measurement with automatic wheel runout compensation
  • Clear & simple presentation of all measuremet results with a green/red color code for good/bad notifications
  • During the measurement there is time left for other tasks, a body check, for instance
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THE BEST TECHNOLOGY THANKS TO APi's KNOW-HOW

CUTTING EDGE TECHNOLOGY MEETS USER-FRIENDLINESS

  • Measurement procedure based on the optical triangulation principle: Colour Coded Triangulation (CCT)
  • Using the latest measurement techniques: Siemens SIDIS 3D-CAM
  • The entire surface of each wheel is analyzed by means of hundreds of coloured light lines and the latest image processing technique
  • The analysis of colour changes of several parallel lines allows the determination of the entire chassis alignment
  • The wide measurement range permits the analysis of the most diversified wheel sizes and vehicle models
  • Technology already widely used in the industry (for example in the production of premium OEM) and accordingly mature
  • Additionally, APi benefits from more than five years of experience from practical use in car repair shops of all sizes.

ADVANTAGES OF THE PRINCIPLE OF OPTICAL TRIANGULATION

  • Stable measurement on stationary wheel:No influence by unevenness of tires, such as mold remnants or lettering. No additional process times, prevention of qualitiy-related risks.
  • Precise values even for low-profile tires or rim protection: no tire or rim-specific influence.
  • High degree of robustness: records the entire wheel surface.
  • High measurement frequency: stabilizes the measurement values.
  • Large measurement range and greatly increased depth of focus: measurement capabilities for extremely different tire treads and/or dimensions.
  • Processing time/cycle time reduction: process-oriented and reliable, stable measurement with smooth, fast measurement value updates facilitates quicker adjustments
  • Reliable setting verification and validation: without additional rotation measurement.
  • Stable adjustment process: simple and practical implementation, extensive optimization and improvement of existing procedures.
  • Simple, quick analytical capabilities: Automatic diagnostic system based upon current image information, obtained by simple, user-friendly and clearly structured commands.
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The CCT principle: the curvature of the actually straight lines
make up the tree-dimensional shape

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Sweep of light lines of APi's digital reception robot

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Design of a measurement probe: (1) Projector (2) Computer unit (3) Camera (4) Tire (5) Measuring area (6) Body (7) Axle (8) Wheel (9) Tire wall

 

NO REPAIR NEED GETS LOST

QUICK MEASUREMENT COMBINED WITH EXTENSIVE PROTOCOL AND ANALYSIS FUNCTIONS

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Speed

  • Quick & safe chassis alignment measurement: rapid clarification in case of doubt or a simply preventive measure
  • No application of targets or clamps necessary
  • The fully automated measurement starts at a simple touch of a button
  • Measurement including automatic wheel runout compensation
  • Automatic tire tread depth measurement during the reception
 
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Protocols

  • Simple and individually adaptable configuration of result protocols. You can send them directly by email to your customer and they are available for yourself at all times
  • You customer feels well informed and can place his order on the basis of a well-founded decision
  • As all results are saved, you can keep an eye on "critical cases" that have not been repaired immediately for the next visit
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Analysis

  • The APi analysis tool comprises an integrated follow-up system. No identified repair need gets lost and you can make targeted special offers, even outside of the prescribed service intervals.
  • For instance, offer the replacement of tires on the basis of wear extrapolation or address your customer specifically for an current need of wheel alignment.

SELF-FUNDING MARKETING TOOL WITH ADDITIONAL INCOME

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WHEEL ALIGNMENT AND ADJUSTMENT NEEDS

The wheel alignment of a vehicle can be knocked out of adjustment, be it by passing over the edge of a kerb, a pothole or a railroad crossing, or even lumps of ice under the snow in winter. Mostly a slow process, this misadjustment is not easily perceived by the driver. The consequences are excessive tire wear and and the malfunctioning of driving assistance systems. You can professionally increase the potential of wheel alignment and provide better security and a good feeling to your customers.

SELF-FUNDING MARKETING TOOL

THE NEXT STEP TOWARD MORE CUSTOMER ENTHUSIASM

A thrilled customer is 10 times more likely to recommend his experience than a customer who is "only" satisfied. In times where digitalized companies are present everywhere and customers gather numerous service sensations in their daily lives, however, it is not simple to create an impressive service expierence any more. Good coffee is nowadays part of the car dealership, costs the dealership a lot of money, and is taken for granted. Because it is available almost everywhere by now. 

With APi, you offer your customers an experience which they will only find very rarely anywhere else.

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Particularly in middle-sizes car dealerships and those where service advisors have to carry out multiple tasks, the possibility of a convenient quick wheel alignment check without any cycle time dependancy in the workshop can be a customer experience (even if it is not the customer's own vehicle). It is up to you if you charge the quick check or only the wheel alignement adjustment.

The possibility of quick wheel alignment checks automatically generates more billable adjustments - and this without the pressure of an important cost pool. Turnover is created and makes our system a self-funding marketing tool.

If you want to take the wheel alignment potential one step further, you can, in a targeted approach, check vehicles presenting appropriate kilometric perfomances and ages as a preventive measure in order to show the results directly to the customer.


OPTIMAL ALLROUND SUPPORT

WE GUARANTEE THE SUCCESSFUL INTRODUCTION AND IMPLEMENTATION IN YOUR DEALERSHIP

For the successful introduction and implementation in your
dealership, our qualified team is eager to assist you:

  • Your personal account manager will accompany you from the planification until the implementation. Even later on , he will remain your principal and easily available contact person.
  • Qualified technical support available by all means of communication: by phone, by email, directly via our digital reception system
  • Short reaction times in case of technical problems
  • On site coaching and training by qualified APi members
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  • Self-service coaching: online tutorials and user manuals for all of our product are at your disposal
  • Proactive customer service and regular satisfaction inquiries by our APi customer management team
  • Your suggestions for improvement are constantly integrated into our latest updates as well as our product development: our customers' satisfaction is our paramount asset.

Our long-lasting experience in automobile after-sales ensures a smooth integration in your company:

  • Our experience ranges from the implementation into single car dealerships to the introdution into car dealership groups of all sizes
  • We are experienced in international projects
  • We know the day-to-day business of car dealerships, de specific demands of the sector as well as the individual processes of our customers

THE RIGHT PACKAGE FOR YOUR EXPECTATIONS

THE DIGITAL RECEPTION ROBOT FOR YOUR REQUIREMENTS

From BASIC to PREMIUM: You can choose between three configuration levels of the APi digital reception robot.
The included features differ for each model. Thus, you only pay for functionalities that you really need.
For a short explanation of the different functionalitites, pass your mouse over the corresponding term.
 Features
 
R 1500
BASIC
 
R 2000
PROFESSIONAL
 
R 3000
PREMIUM


 Touchless wheel alignment check (scissor lift included) [?]

 Automatic wheel runout compensation [?]

 Wheel alignment with real-time display [?]

 Cross-linking with data base import [?]

 Digital active reception system R 1000

 Analysis tool and potential data base „DataCenter“ [?]

 Touchless & automatic tire profile scan [?]

 Carbon finish, mechanics and electronics of the latest generation [?]

   

 


 


OPTIONAL SERVICE PACKAGES

With APi you have free choice of service level agreement, so that you only pay for the service you really need.
 Annual service
 
 Service-Hotline

 
 
  Status test and functional check
 
  Replacement of wear parts (material costs included)
   Inspection in accordance with accident prevention
       regulations

 

 
 
  User help desk with live support
   Online remote maintenance
   Skilled contact persons

 After-sales service
 
 Analysis / presentation*


 ☑  Repairs, overhaul & annual service
 
☑  On site assistance with short response time
 
☑  Spare and wear parts as well as replacement included

 

 
 ☑  Digital Active reception Cockpit (DAC) with protocol-
       to-email function
 
☑  Management Cockpit (MC) for data analysis
 
☑  Data interface or import of customer data base

 Further options (extract)
 
 Target data update


 ☑  Axle jack, LED lighting, special colours, pull down device,  
       photoelectric barrier, Mercedes Benz Romess connection

 


 ☑  Annual update of the vehicle data base with
       manufacturer's specifications

  * from model R 2000 and up included and free of charge

FINANCING ACCORDING TO YOUR WISHES

Choose your favorite financing model: PURCHASE • LEASE • HIRE PURCHASE
 Purchase
 
 Lease
 
 Hire-Purchase
 
 ☑ One-off payment for the
system
 Depending on customer wishes with
      subscription of the corresponding
      service packages
   
 ☑
Monthly lease payments
 All-round carefree package with full
      cost control: depending on customer 
      wishes with an unlimited number of
      measurements as well as all service
      packages included
 
   
 ☑
Monthly lease payments
 Automatic transfer of ownership at
      the end of the agreed lease term